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Where to Get Help

AISB made the decision to go BYOD in part to give students ownership over their devices. Ownership means you have both freedom and responsibility. This means that ultimately students are responsible for the care of their devices. Sometimes you'll need help, though; the chart below details where to get help for your problems.
Showing 8 items
Type of ProblemAISB IT TeamDigital LeadersLocal Repair Shop
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Type of ProblemAISB IT TeamDigital LeadersLocal Repair Shop
Connecting to AISB WiFi Yes Yes  
Printing Yes Yes  
Using AISB Resources, including Focus, ownCloud, and Google Apps Yes Yes  
Installing Software  Yes  
Removing viruses  Yes Yes 
Repairing hardware problems   Yes 
All other issues  Yes Yes 
Reinstalling OS  Yes Yes 
Showing 8 items
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